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Cassie, Craig ,Micah & Abagail Holland

Local owners of

Diamond Carpet Cleaning, Rockhampton, Queensland

 

 

The Standard and Deluxe Cleaning Packages are designed for the home owner who wants their carpets to look fresh and new.    The Standard Cleaning Package has all the steps necessary to give your carpets a deep down clean.   However, the Deluxe Cleaning Package will leave your carpets brighter and dryer quicker.  

 

The Standard Cleaning package includes:  

 

1. Pre inspection.  A pre inspection is a detailed inspection of your carpets which includes measuring the caprets, checking for any problems, fibre identification and a complete a spot and stain survey.  The pre-inspection is usally completed at least 2 days before we come to clean  the carpets and you are given an  exact cost for the clean so there are no nasty suprises.
2. Removal of furniture.  We move furniture like beds, side tables, dressing tables, lounge suites.  Heavier items such as TV cabinets and wall units we do not move.  We clean around these items.
3. Vacuum.  We vacuum with a Hepa upright commercial vacuum that removes any dry soil that is loose.  If this soil is not removed, it becomes mud when hot water extraction is performed.  As the mud dries, it forms clumps of dirt that grind your carpet fibres causing damage and shortening the life of your carpet instead of lengthening it and can actually cause the carpets to look dirtier than before we cleaned it.  
4. Pre-spray.  We prespray and pre-spot the carpets with our detergent with heat. The pre-spray will remove many stains and spots without additional treatment.  However, stubborn stains that are not removed in the normal cleaning process such as red wine, cordial, juices and pet urine and paint that require additional treatment will be attract an extra charge.  
5. Steam clean.  The steam cleaning process rinses out all of the soil and detergent.
6. Deodorises and neutralises the carpets.  This step ensures there is no sticky residue.
7. Return furniture – All of your furniture is returned to its original place.  We put foam blocks or protective tabs under your furniture so they are elevated off the carpet.
8. Diamond Carpet Cleaing 100% Satisfaction Guarantee.  If you don’t feel my cleaning is the most detailed you have ever seen, I will clean it again for Free... PLUS If for any reason you are still not excited with your fresh clean carpets,  I will refund 100% of your money. I ask you...What could be more fair?” -  Craig Holland—Proud Owner Diamond Carpet Cleaning.  

 

Bonuses Include

1 months spot and spill insurance

(max - three free spot cleanings – $300 value).

PLUS – booties to protect your carpet while it is drying.

PLUS – corner protectors to protect your walls from our hoses.

PLUS – a reminder call usually the night before your cleaning.

PLUS – FREE monthly newsletter subscription

 

NB:  A minimum charge of  $120 will apply.

       Additional charges will apply for heavily soiled carpets and stubborn stain removal.

Standard Cleaning Service

(For Home Owners)